Navigator
by Traktion
Proven framework for specialty healthcare, helping operators implement solutions that give visibility to its leaders, and ultimately help patients live happier, healthier, and more fulfilling lives.
Why Navigator?
Navigator helps specialty healthcare companies make quantifiable improvements to patient intake and marketing automation, along with greater visibility of the end-to-end patient journey to deliver proven financial results. We bring an established, AI-assisted process, and the necessary guard rails to deliver performance on budget, while mitigating risks.
How Does It Work?
Navigator is not a piece of software, but a framework to modernize your patient intake process, create visibility to KPIs, and utilize marketing automation to better run your healthcare organization. While these activities typically involve specifying software like a CRM or marketing automation tools, this can be customized for your needs. Just looking for help on patient intake process improvements? Or do you need to stand-up a full CRM or marketing automation solution? Projects start at $10,000, including a year of CRM seat licenses.*
* Assumes single-practice location
Pre-Implementation Stages
The pre-implementation stages focus on defining success, while establishing new AI-driven processes without breaking the bank. Steps and key deliverables include:
Needs Assessment & Goal Alignment
Intake Process Design (e.g. Define The New Pt. Funnel)
Patient Communication Journey Mapping
CRM/Automation Vendor Evaluation, Scoring Matrix, and Selection
Post-Implementation Stages
In these stages the focus is on implementing the selected CRM/marketing automation solution, and building the pipes around this new platform to integrate seamlessly with the organization. Steps include:
CRM/Marketing Automation Implementation
Why Should We Do This?
The benefits of marketing automation and an improved patient intake process can reverberate across the organization. Here are just a few key reasons to consider a project:
Faster conversion from lead to patient
Greater paid media efficiency
Enhanced patient check-in and experience
Improved clinician productivity and morale
Higher patient show rates
Consistent KPI visibility across the organization
How Do We Get Started?
Want our free White Paper with details around each step of the framework? Simply fill out our form, and we’ll send it to you. Did we mention it’s free?
Want to schedule a 45-minute call for some free advice on your situation? Happy to do that with no further obligation.
