PACE Enrollment Growth: Fix The Systems Behind The Funnel
Most PACE programs don't have a demand problem, they have an enrollment system problem. We pinpoint breakdowns across referrals, intake, and enrollment, and fix the operational gaps limiting growth in as little as 90 days.
Typical enrollment flow (where breakdowns occur)
Referral
Hospitals • SNFs • Community orgs
↓ Lost referrals ↓
Intake
Speed-to-contact • Follow-up
↓ Intake Delays ↓
Assessment
Care team coordination
↓ Bottlenecks ↓
Enrollment
Conversion
Who This Is For?
PACE organizations that are:
✔ Struggling to consistently grow enrollment despite strong community demand
✔ Relying on inconsistent or underdeveloped referral networks
✔ Experiencing delays and losing participants between referral, intake, and enrollment
✔ Investing in outreach or marketing without clear enrollment impact
What We Fix
Referral Performance Optimization
✔ Identify breakdowns in referral flow and implement systems, tracking, and outreach processes that increase consistency and volume from existing referral sources.
Enrollment Process Efficiency
✔ Reduce delays and bottlenecks across intake, coordination, and follow-up.
Intake & Enrollment Conversion
✔ Fix breakdowns between referral, intake, assessment, and enrollment so more participants convert.
Targeted Demand Generation (When Needed)
✔ Supplement referral flow with focused, local outreach to caregivers and decision-makers.
What We Do
Diagnose the Gaps
(Weeks 1–2)
✔ Analyze your full enrollment journey to identify where participants are being lost.
↓
Fix What’s Broken
(Weeks 3–8)
✔ Implement targeted improvements across referral flow, intake, and follow-up.
↓ ↓
Stabilize & Scale
(Weeks 9–12)
✔ Strengthen high-performing channels and build repeatable systems for sustained growth.
Referral
Hospitals • SNFs • Community orgs
↓ Lost referral
Referred patients who never make it to intake. Inconsistent follow-up.
No visibility. They fall through the cracks.
Intake
Speed-to-contact • Follow-up
↓ Delays
Days between referral and first contact. Longer delays lead to lower conversion and higher risk of loss.
Assessment
Care team coordination • Home visit scheduling
↓ Bottlenecks
Scheduling delays, Care team availability, Candidates lose momentum, or opt out while waiting.
Enrollment
Conversion • Plan activation
Most programs see the same pattern. The participants are there. You’re losing them in the process.
“Traktion played a critical role in our growth, helping us scale operations and double our number of centers. I trust them, and appreciate their commitment, passion, and support!”
Marcie Campbell, VP, Marketing
Schedule an Enrollment Diagnostic
We’ll identify exactly where your enrollment process is breaking down - and what to fix first to drive immediate impact.
